About Product
Our samples are made using 6mm low iron glass. Please note that due to the nature of glass processing limitations, certain glass sizes are not possible to toughen or the edges cannot be polished (chamfered). The samples are designed to demonstrate colour rendering on the back of the glass as close as possible as it would appear in your kitchen. Small samples are supplied non-toughened in a presentable package designed by Creoglass. For further details on colour rendering and product limitations please refer to our terms & conditions. Our Small Stock Samples come as 75mm x 75mm (Non-Toughened) Glass and are refundable on return (excluding bespoke colour mix or design). Our Large Stock Samples are available on request in our showroom, come as 300mm x 300mm (Toughened and Polished) Glass and stock samples are refundable on return (*excluding made to order, bespoke colour mix or custom design samples).
Delivery Time
We keep the majority of our standard colours and design samples in stock available for online purchase so delivery time is between 2-3 working days. From time to time we might run out of certain popular samples and due to the demand delivery times might be extended to 1-2 weeks. We would generally use Royal Mail for all Small and Medium-size samples and TNT for Large and Extra Large samples.
Return Policy
The cost of any sample can be refunded if returned to our showroom in good condition. (postage not included)
The importance of ordering a sample
Lighting can be a huge factor in the appearance of a splashback. Artificial and natural light sources must be taken into account and can change the way the colour of a splashback can appear completely. Colours can also appear very differently depending on which screen you look at them on. Please read our article about colours and how light effects colour rendering (appearance). You can also look up our Colours and Designs page for more information about our product. By ordering a sample, you can see for yourself exactly how the colours will appear in the setting of your own home, rather than being surprised that the colour hasn’t turn out exactly how you were expecting or how you saw it look elsewhere. Take these images below as an example:
